Founding Data Engineer (Customer-Facing)

At Miracle, our mission is to improve healthcare using technology—starting by accelerating clinical trials to bring new therapeutics to patients faster. We empower clinical-stage biopharmaceutical companies by unifying disparate trial systems and delivering real-time, automated insights that optimize clinical trials. Already profitable and rapidly growing, Miracle serves as the “control room” for clinical trials, saving time in drug development towards FDA approvals and improving patient outcomes.

Check out our recently featured story by AWS: Clinical Trials Get the Miracle Treatment

About the Role

As a Founding Data Engineer (Customer-Facing), you’ll operate at the intersection of data engineering and real-world clinical impact.

You’ll work directly with biotech teams to turn fragmented, messy clinical trial data into dashboards and visualizations that guide real-world decision-making. You’ll join customer meetings, understand trial goals, and then own the hands-on SQL/Python work to surface clean, actionable insights.

This isn’t internal analytics. You’ll own external delivery, respond to urgent questions, build reusable workflows, and work closely with the CEO to reimagine how biotech teams make data-driven decisions in clinical trials.

What You’re Looking For

• A role that combines technical depth with customer-facing clarity and initiative
• An opportunity to work directly with biotech users and own the technical delivery of value
• A rapidly growing team that values speed, clarity, and user-focused execution
• A chance to help build scalable systems that redefine best practices in clinical trials

What You’ll Do

• Build data workflows and visualizations for clinical trials using SQL and Python
• Translate raw data from clinical trial systems into clean, actionable insights
• Work closely with CEO and engineering team to align product direction with end user workflows
• Own onboarding for new clinical trials: align on timelines, spin up visualizations and dashboards, and ensure users can act on insights quickly
• Join weekly customer meetings to understand evolving trial priorities, share progress, and gather feedback firsthand
• Templatize data solutions to scale analytics across the biopharma industry

What You’ll Need to succeed:

• Fluency in SQL and Python: You can wrangle messy data and build dashboards that actually drive decisions
• Customer-facing comfort: You’ve worked with stakeholders or customers, and know how to ask the right questions to clarify needs
• Proven ability to own technical deliverables independently, especially in high-velocity environments
• You’re proactive, resourceful, and don’t need hand-holding. You’re reliable, ask smart questions, and ship fast
• Experience working in clinical trials, life sciences, or regulated data environments is a plus, but not required

Benefits

• Health & Wellness: Fully covered medical insurance options, plus flexible dental and vision plans
• Financial Security: 401(k), HSA/FSA, and commuter benefits
• Unlimited PTO Policy + Federal Holidays
• Growth Opportunities: Leadership potential in a profitable, high-growth health tech startup

Our Culture

At Miracle, we believe in smart, sustainable work over burnout. We rapidly iterate on our products, remain laser-focused on user needs, and have fun as we build with purpose.

We work together in our San Francisco office at least 3 days a week (Monday, Tuesday, and Thursday).

Our culture is built on a few key principles:

• No Judgment: We encourage questions and open dialogue to foster innovation.
• Open Communication & Transparency: We share ideas and progress openly, ensuring that we make better decisions together.
• Have Fun: We strive to make work feel like a collaborative, high-impact environment rather than a dull grind. Whether it’s bowling night, wine tastings at Napa, or cheering on the Warriors or Giants together, we make time to celebrate and bond as a team.